Education

In this engaging and entertaining opening keynote, you as an insurance actuary will master the knowledge of how you can be the hero of the post-pandemic recovery via behavioral science insights. Cutting-edge research in cognitive neuroscience and behavioral economics show that we all tend to miss shifting risks in a time of change due to unconscious dangerous judgment errors called cognitive biases. Doing so seriously undermines insurance risk management, financial planning, pricing, and other areas crucial for the success of insurance companies. For example, mental blindspots such as the ostrich effect and confirmation bias cause us to deny uncomfortable facts about changing risks, even serious and obvious ones, due to how our brains are wired. Even when we recognize such risks, our colleagues and business partners often miss them. Our typical methods of trying to convince them through facts and arguments often fail, leading to unnecessary conflicts and often disastrously bad insurance decisions. This presentation will offer case studies, best practices, and groundbreaking behavioral science research to provide insurance actuaries with the most critical skills to be the heroes of the post-pandemic recovery by helping themselves recognize and avoid such risks in the post-pandemic world and successfully convincing your fellow insurance professionals – including in leadership roles – to do so as well.

Speaker Bio

Dr. Gleb Tsipursky is a world-renowned thought leader in future-proofing, decision making, and cognitive bias risk management in the future of work. He serves as the CEO of the boutique future-proofing consultancy Disaster Avoidance Experts, which specializes in helping forward-looking leaders avoid dangerous threats and missed opportunities.

A best-selling author, he wrote Never Go With Your Gut: How Pioneering Leaders Make the Best Decisions and Avoid Business Disasters (Career Press, 2019), The Truth Seeker’s Handbook: A Science-Based Guide (Intentional Insights, 2017), The Blindspots Between Us: How to Overcome Unconscious Cognitive Bias and Build Better Relationships (New Harbinger, 2020), Resilience: Adapt and Plan for the New Abnormal of the COVID-19 Coronavirus Pandemic (Changemakers Books, 2020), and Returning to the Office and Leading Hybrid and Remote Teams: A Manual on Benchmarking to Best Practices for Competitive Advantage (Intentional Insights, 2021). Dr. Tsipursky’s cutting-edge thought leadership was featured in over 550 articles and 450 interviews in prominent venues. These include Fortune, USA Today, Inc. Magazine, CBS News, Entrepreneur, Scientific American, Psychology Today, The Conversation, Business Insider, Government Executive, The Chronicle of Philanthropy, Time, Fast Company, and elsewhere.